Shipping Policy

At Affordable Keys Supply, we work to process and ship orders accurately and efficiently. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

Order Processing

Orders are generally processed during regular business hours after payment and order information have been successfully confirmed. Processing times may vary depending on product availability, order volume, product type, and whether an item requires additional verification.

Orders containing keys, remotes, programming equipment, or other specialized products may require additional processing before shipment.

Shipping Options

Available shipping methods are presented during checkout based on the order and delivery destination. Shipping options, estimated delivery times, and applicable charges may vary.

The shipping method selected at checkout determines the carrier service used for the order.

Shipping Times

Estimated delivery times begin after an order has been processed and shipped. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our control.

Please allow additional time during holidays, promotional periods, and periods of unusually high order volume.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Affordable Keys Supply is not responsible for delays, additional charges, lost packages, or delivery issues caused by an incorrect or incomplete address.

If you notice an address error after placing an order, contact us as soon as possible. We will try to assist, but address changes may not be possible once an order has been processed or shipped.

Order Tracking

When tracking information is available, it may be provided after the order has been shipped. Customers can use the tracking information to follow the shipment through the carrier.

Tracking information may take some time to update after the package leaves our facility.

Delivery Delays

Carrier delays can occur because of severe weather, holidays, transportation disruptions, high shipping volumes, operational issues, or other unexpected circumstances.

Once an order has been transferred to the shipping carrier, delivery timing is primarily controlled by the carrier.

Lost Or Missing Packages

If tracking shows that a package was delivered but you cannot locate it, first check around the delivery area and with household members, neighbors, or the property management office when applicable.

If the package still cannot be located, contact us so we can help determine the appropriate next step.

Damaged Packages

Please inspect your package when it arrives. If the package or product appears damaged, take photos of the packaging and product and contact Affordable Keys Supply as soon as possible.

Keep the original packaging until the issue has been reviewed and resolved.

Incorrect Items

If you receive an item different from what you ordered, contact our support team with your order number and details about the incorrect product.

Do not cut, program, install, modify, or use the item before contacting us, as doing so may affect return or replacement eligibility.

International Shipping

International shipping availability may vary by product and destination. Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.

International delivery times may also vary due to customs processing.